Rules for rewriting website copy


Hi friends ๐Ÿ‘‹๐Ÿป

This week, a quick tip about making website copy writing more manageable! This is the latest iteration of the approach I use with my clients, and I love the clarity it brings to a website refresh project.


Want links to recent emails or a sign-up link to share? Go to The Digital Landscape sign-up pageโ€‹


When drafting website content, focus on what you want to communicate first

This advice feels obvious, right?

Of course you would focus on the core message you want to communicate.

But you would be surprised how often we get hung up on how the page is going to look, what images will go where, or what styles will be used.

Most of my work involves refreshing and rebuilding nonprofit websites, and refreshing content is a big part of these projects.

When I task a client with providing updated copy for a webpage, this is the most important instruction I give them:

Don't worry about images and layout yet. Just give me the text.

The rules get even more specific. That document with the new copy is only allowed to include:

  • One page heading (heading level 1)
  • Sub-headings (heading level 2, and 3 if you need another level)
  • Paragraph text.
  • Lists (bullet or numbered)
  • Links
  • Quotes

What about images, you ask?

If there is a specific image that you want to include that is critical to the communicating the message on that page, add a placeholder and link to the image file.

Read this text-only version out loud. Read it to a friend or co-worker.

  • Is it clear?
  • Are there parts that are repetitive?
  • Should some of it live on a different page?
  • Are there parts that need more explanation, or where a graphic or video would really help explain a difficult concept?
  • What is the user supposed to do next?

Note: This stripped-down version of a page is actually very similar to the screenreader experience we test for when assessing web accessibility on a page.

What are the benefits of enforcing this minimalist approach to web copy as a starting point?

  • We make sure the message and calls to action are clear
  • We make sure the page has good semantic structure (the headings are nested in a way that makes sense)
  • We don't get distracted by layout and styles, which makes finalizing copy much faster
  • And surprise, surprise: you run into fewer accessibility issues because at least the page structure was screenreader friendly before the design was applied.

After approving the copy, we can apply the website's design system to the page, determining which section styles to use, when to use text links vs. buttons, which sections could use an illustration or photo to balance out the text, etc.


If you've struggled with re-writing webpage copy, hit reply and let me know if you think this approach would help!


Until next time โœจ

โ€” Ed Harris (your digital strategy guide)

โ€‹

๐Ÿค” Have a question?

If you have a question about how to optimize your website or get more out of your digital marketing weโ€™ll do our best to help out. Hit reply and send us a message and weโ€™ll get in touch.

๐Ÿ”— Affiliate Disclosure

Some links to products or services in The Digital Landscape emails and on the Blue Hills Digital website are affiliate links. This means we may receive compensation in return for new customers we refer. We only recommend products and services we use and love, and this helps us fund the creation of educational content for subscribers like you!

โœ‹ Want to stop receiving these emails?

You're receiving this email because you signed up either at the Blue Hills Digital website, or on my personal site at edharris.me.

You can update your preferences or unsubscribe using the links below. No hard feelings!

โ€‹

โ€‹Unsubscribe ยท Preferences ยท 5331 S Macadam Ave, Ste 258 PMB 1090, Portland, OR 97239

Blue Hills Digital

A guide for nonprofit communications professionals & mission-driven marketers. Delivered weekly, by email.

Read more from Blue Hills Digital

Hi friends ๐Ÿ‘‹๐Ÿป This week's email is for any nonprofit comms managers who have thought about adding texting/SMS as a communications channel but aren't sure where to start. Want links to recent emails or a sign-up link to share? Go to The Digital Landscape sign-up page Want to go beyond email and connect with your supporters by text? ๐Ÿคณ When I'm talking with communications managers, getting to know their nonprofit's stack of digital tools, I ask whether they have a texting program. The most...

Hi friends ๐Ÿ‘‹๐Ÿป This week, a little behind-the-scenes on a project I bid on and really hoped to win, and didn't win ๐Ÿ˜• And read down to the end if you're following the story about GoFundMe and others platforms spinning up unauthorized donation pages. There's an actual lawsuit now. Want links to recent emails or a sign-up link to share? Go to The Digital Landscape sign-up page How losing a project sparked new ideas A little behind-the-scenes on my business today, and on an ultimately-failed...

Hi friends ๐Ÿ‘‹๐Ÿป This week, a follow-up to the news I shared back in October about GoFundMe quietly creating shadow donation pages for over 1 million US nonprofit organizations without consent. If you need a refresher on that, check out the email I sent on October 21, 2025. Now a bipartisan coalition of 21 state attorneys general and charity regulators is demanding answers from GoFundMe about their actions, warning about potential violations of state consumer protection and charitable...